FAQs General Questions
How secure is my information on your website?
Blocks takes multiple precautions to protect your personal information. First, when you sign-in to your account, you sign in using a secure server connection (https://). We use Transport Security Layer (TLS)/Secure Socket Layer (SSL), the industry standard in secure server protection. Second, your credit card information is stored by a secure, third party (PCI DSS Level-1 compliant) service provider that is owned by Visa. Third, Blocks.com protects your account with a proprietary, passwordless protection process owned by Skio for all accounts.
Do you store my credit card information on your website?
Blocks utilizes an independent third-party service owned by Visa that uses industry standard, state-of-the-art security features to store customer credit card information. Blocks does not store your credit card information on our servers.
What do I do if I think I'm having a reaction to a Blocks product?
Discontinue using the product and contact your health-care practitioner. If you think you need to, you should go to an emergency medical center.
What if I need to change my order after I have already placed it?
We do our best to process your order as quickly as possible, so changing an order that has already been placed is not always possible. However, you can email us at firstname.lastname@example.org with your order number and the change you are requesting, and we will do our best to make the change. If we are unable to adjust your order, then we will notify you.
Does Blocks offer volume discounts?
Yes. Blocks offers volume discounts to our approved partners. See our Partners Form for details or email us at email@example.com.