FAQs Returns & Exchanges
Can I return or exchange a Blocks product that is past its expiration date?
In general, Blocks does not refund or exchange products that are past their expiration date; however, if you have a professional wholesale account with us, please contact Blocks’ Customer Service Department for additional information.
Can I return an order that I received that I am not satisfied with?
Although we do not accept opened products as returns, your satisfaction is our number one priority. If you are not completely satisfied with your purchase after you receive it, then Blocks will help create a solution for you. We want to make your purchasing experience with Blocks as satisfactory as possible. You can always email our Customer Service Department at firstname.lastname@example.org.
How do I return or exchange a product?
To return or exchange an unopened product that you purchased from Blocks or from a Blocks partner, please email email@example.com to receive specific instructions on returns and exchanges.We only accept returns and exchanges on unopened products and received within 30 days of purchase.